There are many benefits of remote patient monitoring (RPM) for clinicians — ease of access to patient data, the ability to deliver higher-quality care to more patients with a lower risk of burnout — and for healthcare providers — lower costs and higher efficiency, to name just a couple. But what are the benefits of remote patient monitoring (RPM) for the patients?
It’s a question with a number of very encouraging answers. And as telehealth companies continue to innovate new and better technological solutions, even more benefits are likely to emerge in the years to come. But, in brief, the primary benefits of RPM to patients in 2016 include:
- Better access to healthcare
- Improved quality of care
- Peace of mind and daily assurance
- Improved support, education and feedback
RPM Benefits to Patients: Better Access
In a nation where a dramatic increase in the number of insured has made it more difficult for some patients to access caregivers, remote patient monitoring increases the capacity for physicians to treat more patients. The prospect of more healthcare organizations embracing RPM technology — such as that offered by the Care Innovations® Health Harmony platform — opens the door to expanded access to care for patients nationwide.
RPM Benefits to Patients: Improved Quality
In addition to improving the quantity of care, RPM also has the ability to improve the quality of care. Since RPM connects clinicians more directly (and virtually instantly) with relevant patient data, it makes their daily routines more efficient and eases the possibility of burnout — resulting in obvious benefits to patient care.
Even better, RPM improves patient behavior by creating a system by which people are more engaged with, and accountable for, their health. Effective RPM programs offer technology that — far from being the cold, clinical, intimidating medical technology that springs to mind for many consumers — is actually comfortable and familiar to patients.
The Health Harmony platform, for instance, features an interface designed to resemble the tablets and smartphones so popular with Americans of all ages. The PewResearchCenter estimates that 92 percent of Americans have cell phones, and 45 percent have access to a tablet computing device: That level of familiarity breeds comfort, and increasing patient comfort also increases the prospect of patient engagement. (And comfort with modern technology extends to seniors, as well, as this video illustrates.)
The upshot? Better engaged patients have a tendency to take control of their health: They want to stay healthy. Instead of resisting caregivers’ recommendations, they’re more likely to embrace them, improving their own health prospects in the process.
Engaging Patients with RPM Technology: Contact a Care Innovations representative for more details on the figures below.
An RPM program created by Care Innovations for a Humana Cares congestive heart failure program yielded:
- 80% patient engagement rate, with 24 average utilizations per patient per month
- 94% of patients reported finding the technology easy to use
- 93% of patients were willing to recommend it to others
Patients in the 2013 GE Aviation Telehealth Study for Patients with Diabetes Mellitus showed an even more remarkable engagement rate, including:
- 97% satisfaction with nurse availability
- 100% satisfaction with the quality of the nurse’s care
- 97% satisfaction with the patients' ability to improve and manage their own healthcare needs
- 100% overall satisfaction rate with the RPM service
RPM Benefits to Patients: Assurance
Important as patient comfort and engagement are, the benefits of remote patient monitoring go beyond that, offering patients invaluable assurance that someone is watching out for their health and well-being on a daily basis.
“Think of a cardiac patient who's been laying in the hospital watching their heartbeat on the monitor for days,” explains Care Innovations Chief Clinical Officer Julie Cherry (RN, MSN) in an exclusive video from the Care Innovations RPM Academy. “It's a really scary place for a patient to be. So being able to provide that bridge and that connection for the patient [in the home], it's like the healthcare team is going home with them.”
H2: RPM Benefits to Patients: Education, Support, Feedback
Thanks to this continuous, instantaneous connection between people and their caregivers, RPM also provides patients with expanded levels of education, support and feedback, as compared to traditional models of healthcare.
“If the RPM model is comprehensive enough that you're not only collecting data but you're automatically providing information back, over time those patients are getting a lot of education,” Julie adds. “They're getting a lot of support.”
“Whether it's presenting a number that represents their vital sign, or a graph of trends over time, or just a friendly paragraph that summarizes” their daily care outlook, explains Karissa Price in the video, “RPM programs allow that patient to get that daily information, that daily support, that daily help, that can make all the difference in the world in terms of their health outcomes.”
We invite you to learn more about the benefits of remote patient monitoring and the many other advantages of telehealth technology at the Care Innovations RPM Academy, a series of exclusive, informative, bite-size videos designed to shed light on these increasingly important terms. You can also contact a Care Innovations representative for further information.